AirsoftVanguard are Hong Kong
base company, we are reliable international retailer specializing in airsoft
and wargame equipment. We have research team to find quality and latest product.
Our customer service team will try our best to answer any question about the
product. Our goal is made every customer feel happy shopping from us and get
fun in wargame.
How can I place my order ?
Placing an order in AirsoftVanguard
is easy and simple. You don't need to create an account first and you mail will
be save in our contact list after your first order online.
Just follow the simple steps to place your order. If you have
any problems when following these steps, please feel free to contact us by
mail.
Find the items you
want
You can browse or search for the items you
would like to order. When you find an item that interests you, click the
picture of the item to see its product detail page. Here you will find more
information about the item. If you cannot find what you want in our store, you
may contact us. We'll help you to find and locate the item.
Add the items to your
shopping cart
Click the buy dialogue box in the product
page and quantity you want to order. My basket window will be show at the right
side. You can check or delete the item
View Shopping Basket
& Check Out
Please take a moment to review all of the
items you've added in your Shopping Basket. If you are ready to buy, click the
check out icon
Enter your personal
information
Fill in your personal information,
shipping address in English. Please read the term and condition and if you
agreed, Click confirm order to next page.
For information and detail of Payment
and Delivery Method, please click the icon at the page bottom
Warranty policy
We
offer a 3-days warranty period for all products, effective from the day of the
items are received. However, there
will be no exchange or refunds unless the item is found to be damaged by the
courier or due to factory defects.
We
will not refund or replace items if the damage is caused by one or more of the
following:
1) Inappropriate
use of item.
2) Disassembly
and/or modification of the item.
We will
not provide warranty service if any of the following apply:
1) Your
warranty has expired (longer than three days)
2) Product
is not 100% in new condition (internal & external).
3) Product
has been disassembled or modified by the user
In
case, you found that a item that was damaged when you receive. You better inform us with a photo and
inform the courier to open a damaged file. All the parcel is under insurance cover, we will claim to
courier for delivery fault.
Normally the claiming takes about 7-10 days.